Frequently Asked Questions, Support, and Problem Report

All answers below are subject to change at any time

How can I contact you and get you on the phone?
The fastest way to contact us is by clicking here and sending us a request- we will contact you as soon as possible.

Is there a Mac version?
We expect to release one within a few months

On which operating systems does P2PCleaner run?
P2PCleaner has been tested on Microsoft Windows XP SP2 and Vista

Are you a government or law enforcement agency, or an industry association?
We are a private for-profit corporation and sell our software and services.

Do you track an individuals usage of P2PCleaner?
We do not track or maintain any more information about usage of the application than a standard web server log would track.

What happens when you uninstalle P2P software?
The program is uninstalled, along with any directories managed by the uninstaller. Any files or directories copied from that directory are not removed, and you may still be liable for pirated material if its there.

I'm having trouble with the software, how can I get help?
For help or bug reports for the free version of the software, please fill out the form below and let us know how we can help.